Privacy Policy

1. Guest Privacy
At Rameswaram Nagara Viduthi Trust, we prioritize your privacy and are committed to safeguarding your personal information. All data provided during facility request, including contact details and preferences, is securely stored in compliance with data protection laws. We will not share or disclose your data to third parties without your consent, unless required by law or to fulfill a service request. We implement physical, electronic, and managerial measures to protect the collected information.
2. Data Security & Consent for Photography
Rameswaram Nagara Viduthi Trust implements strict security measures to protect your personal data from unauthorized access or loss. Sensitive information, including payment details, is encrypted during transmission and storage. Access is limited to authorized personnel bound by confidentiality agreements. Regular security audits are conducted to ensure system integrity and compliance with legal requirements. We collect only essential information required for facility request and legal compliance. Guests may inquire about or request corrections to their data. Before using any photos or videos for promotional purposes, we will obtain explicit consent. Guests have the right to decline participation and revoke consent at any time. Images or videos captured without consent will only be used for security or internal purposes. We advise guests to exercise caution when sharing personal or payment information online.
3. Confidential Communication
All communications with Rameswaram Nagara Viduthi Trust through our app, email, or other official channels are kept confidential. Sensitive information is securely processed and not disclosed to unauthorized parties. Your contact details are used solely for facility-related requests unless you opt-in for promotional communications. We encourage guests to report suspicious communications to our official support. While we take precautions, we are not responsible for breaches caused by factors beyond our control, such as third-party interception or device vulnerabilities.
4. No Third-Party Disclosure
Rameswaram Nagara Viduthi Trust adheres to a strict no third-party disclosure policy. Your personal information will not be shared, sold, or distributed without your consent, except as required by law or to fulfil facility request with authorized service providers under confidentiality agreements. Third-party interactions occur only with trusted partners who uphold the same privacy standards. Guests may request a record of shared data and withdraw consent for future disclosures at any time.
5. Secure Contribution
We ensure secure contributions through SSL encryption and trusted contribution gateways compliant with PCI DSS standards. Full credit/debit card details are not stored; only essential data necessary for processing payments is retained. Guests should verify the authenticity of the app or contribution link before transferring and report any suspicious activity to our support. Reimbursement and contribution disputes will be addressed promptly in accordance with our terms.
6. Safe Check-in
Check-in at Rameswaram Nagara Viduthi Trust is secure and private. Personal information, including ID documents, is handled confidentially by authorized staff and stored in compliance with data protection regulations. Our staff are trained to ensure your privacy, and guests are encouraged to utilize the Mobile App for pre-check-in when available.
7. Surveillance for Guest Safety
For security purposes, Rameswaram Nagara Viduthi Trust employs discreet surveillance in public areas such as entrances, lobbies, hallways, and parking lots. No surveillance is conducted in private spaces. Access to recordings is restricted to authorized personnel and reviewed only when necessary. Surveillance data is stored securely and retained as required by law. Guests can request information about surveillance measures and report any privacy concerns or misuse.
Rameswaram Nagara Viduthi Trust is committed to protecting your privacy and personal data, ensuring a secure and transparent experience while giving you full control over your information.

Cancellation Policy

All facility requests are considered final, and a strict no-cancellation policy applies. However, date changes are allowed subject to availability and may incur additional charges.

Reimbursement Policy

Once a facility request is confirmed, no reimbursement will be provided under any circumstances.